Returns and Refund Policy

Return Policy for Psychopompos Floral At pfloralla.com, we take pride in providing high-quality products and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer the following return policy.Return Conditions

• Returns must be made within 14 days of receipt.
• Products must be in their original condition and packaging.
• Custom or personalized items are not eligible for return.
• Returns must be accompanied by the original receipt or proof of purchase.

Return Process: To initiate a return, please contact our customer service team at psychopomposfloral@gmail.com. We will provide instructions for returning theproduct. Once we receive the returned product, we will process a refund or exchange, as requested.

Refunds: Refunds will be issued in the original form of payment. Please allow 7-10 business days for the refund to be processed.

Exchanges: If you would like to exchange a product, please follow the return process and place a new order for the desired product. 

Shipping Costs: Shipping costs are non-refundable, except in the case of a damaged or defective product.

Contact Us: If you have any questions about our return policy, please contact us at psychopomposfloral@gmail.com. We are always happy to assist you.